Guided by Standards, Driven by Excellence
Our Policies & Procedures
At SI, our company policies are built to ensure consistency, safety, and professionalism in every service we provide.
From employee training and supervision to health, safety, and client care standards, these policies guide our daily operations.
They not only uphold compliance with industry regulations but also reinforce our commitment to quality, accountability, and customer satisfaction.
Service & Operations Policies
Customized Plans - Every service agreement is tailored to meet the specific needs of each client.
Scheduling - Cleaning is performed at times that minimize disruption to client operations.
Consistency - Staff follow standardized cleaning procedures to ensure reliable results.
Employee & Training Policies
Staff Training - All employees receive ongoing training in cleaning, safety, and customer service.
Supervision - Work is closely monitored by supervisors to maintain accountability and quality.
Professional Conduct - Employees are expected to act with courtesy, integrity, and professionalism.
Health & Safety Policies
Compliance - All cleaning practices adhere to OSHA standards, ADA requirements, and local labor laws.
Safe Products - We use approved cleaning agents safe for employees, clients, and the environment.
Emergency Protocols - Staff are trained in safety procedures for accidents, spills, or emergencies.
Client Relations Policies
Communication - Clients are kept informed with clear updates and responsive support.
Feedback - Regular check-ins and surveys ensure services meet or exceed expectations.
Confidentiality - Respecting client privacy and maintaining discretion is a top priority.
Don't Miss Out!
Find offers that suit your company's needs.